Researcher profile · Semantic Scholar

Wen-Hung Wang

h-index: 11
Works: 16
Citations: 742

Most-cited papers

Does online relationship marketing enhance customer retention and cross-buying?
Chiung-ju Liang, Hui-Ju Chen, Wen-Hung Wang
2008163 citations
Semantic Scholar
The behavioural sequence of the financial services industry in Taiwan: Service quality, relationship quality and behavioural loyalty
Chiung-ju Liang, Wen-Hung Wang
2006136 citations
Semantic Scholar
The influence of customer perceptions on financial performance in financial services
Chiung-ju Liang, Wen-Hung Wang, J. Farquhar
2009116 citations
Semantic Scholar
Integrative research into the financial services industry in Taiwan: Relationship bonding tactics, relationship quality and behavioural loyalty
Chiung-ju Liang, Wen-Hung Wang
200590 citations
Semantic Scholar
An insight into the impact of a retailer's relationship efforts on customers' attitudes and behavioral intentions
Chiung-ju Liang, Wen-Hung Wang
200768 citations
Semantic Scholar
The behavioral sequence of information education services industry in Taiwan: relationship bonding tactics, relationship quality and behavioral loyalty
Chiung-ju Liang, Wen-Hung Wang
200750 citations
Semantic Scholar
Attitude, Behavioral Intention and Usage: An Empirical Study of Taiwan Railway’s Internet Ticketing System
Wen-Hung Wang, Yijing Liu
200926 citations
Semantic Scholar
How managers in the financial services industry ensure financial performance
Chiung-ju Liang, Wen-Hung Wang
200825 citations
Semantic Scholar
The interrelationship of retailer's relationship efforts and consumers' attitude and behavior
Wen-Hung Wang
200820 citations
Semantic Scholar
Customer Relationship Management of the Information Education Services Industry in Taiwan: Attributes, Benefits and Relationship
Chiung-ju Liang, Wen-Hung Wang
200720 citations
Semantic Scholar
Evaluating the interrelation of a retailer's relationship efforts and consumers' attitudes and behaviour
Chiung-ju Liang, Wen-Hung Wang
200611 citations Open access
Semantic Scholar
Consumer behavior of the information services industry in Taiwan – conceptual framework and hypotheses development
Wen-Hung Wang, Chiung-ju Liang
20106 citations
Semantic Scholar
Customer Relationship Investments, Value to the Customer, and Value to the Firm: Integrating Attributes and Benefits
Wen-Hung Wang, Chiung-ju Liang, Kishwar Joonas
20096 citations
Semantic Scholar
A Research of Service Outcomes in Taiwan: The Role of Patients’ Quality Perceptions and Wait Time
Kishwar Joonas, Wen-Hung Wang
2012Hospital Topics4 citations
Semantic Scholar
An Insight into the Impact of Retailer's Relationship Efforts on Consumers' Attitude and Behavior----Financial Services Industry in Taiwan
Chiung-ju Liang, Wen-Hung Wang
20073 citations
Semantic Scholar
Empirical Study of Brand Attributes Via Higher-Order Confirmatory Factor Analysis
Wen-Hung Wang, Hsun Tang
20090 citations
Semantic Scholar

Yijing Liu

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Hsun Tang×1