Ling-Yun Qiu

Most-cited papers

1. Evaluating Anthropomorphic Product Recommendation Agents: A Social Relationship Perspective to Designing Information Systems

   Ling-Yun Qiu, I. Benbasat

   2009Journal of Management Information Systems709 citations

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2. Effects of conflicting aggregated rating on eWOM review credibility and diagnosticity: The moderating role of review valence

   Ling-Yun Qiu, Jun Pang, Kai H. Lim

   2012Decision Support Systems300 citations

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3. Online Consumer Trust and Live Help Interfaces: The Effects of Text-to-Speech Voice and Three-Dimensional Avatars

   Ling-Yun Qiu, I. Benbasat

   2005International journal of human computer interactions255 citations

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4. Effects of rational and social appeals of online recommendation agents on cognition- and affect-based trust

   Wei-Quan Wang, Ling-Yun Qiu, Dongmin Kim, I. Benbasat

   2016Decision Support Systems206 citations

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5. An investigation into the effects of Text-To-Speech voice and 3D avatars on the perception of presence and flow of live help in electronic commerce

   Ling-Yun Qiu, I. Benbasat

   2005TCHI176 citations

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6. A study of demographic embodiments of product recommendation agents in electronic commerce

   Ling-Yun Qiu, I. Benbasat

   2010Int. J. Hum. Comput. Stud.166 citations

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7. Effects of Emoticons on the Acceptance of Negative Feedback in Computer-Mediated Communication

   Wei-Quan Wang, Yi Zhao, Ling-Yun Qiu, Yan Zhu

   2014Journal of the AIS75 citations Open access

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8. Applying TAM in B2C E-commerce research: An extended model

   Ling-Yun Qiu, Dong Li

   200873 citations Open access

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9. Applying TAM in B2C E-Commerce Research： An Extended Model

   Ling-Yun Qiu, Dong Li

   200856 citations

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10. The Persuasive Power of Emoticons in Electronic Word-of-Mouth Communication on Social Networking Services

    Ling-Yun Qiu, Weiquan Wang, Jun Pang

    2023MIS Quarterly47 citations

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11. Incorporating Social Presence in the Design of the Anthropomorphic Interface of Recommendation Agents: Insights from an fMRI Study

    I. Benbasat, A. Dimoka, P. Pavlou, Ling-Yun Qiu

    2010International Conference on Interaction Sciences39 citations

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12. The role of demographic similarity in people's decision to interact with online anthropomorphic recommendation agents: Evidence from a functional magnetic resonance imaging (fMRI) study

    I. Benbasat, A. Dimoka, P. Pavlou, Ling-Yun Qiu

    2020Int. J. Hum. Comput. Stud.34 citations

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13. The impact of celebrity-following activities on endorsement effectiveness on microblogging platforms: A parasocial interaction perspective

    Yue Ding, Ling-Yun Qiu

    201728 citations

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14. Effect of Online Review Chunking on Product Attitude: The Moderating Role of Motivation to Think

    Jun Pang, Ling-Yun Qiu

    2016International Journal of Electronic Commerce23 citations

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15. The effects of the format of two-sided online reviews: A linguistic perspective

    Shou-Wang Lu, Ling-Yun Qiu, Kan-Liang Wang

    2021Information Manager (The)14 citations

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16. Celebrity-Following And Social Capital: A Study Of User Behavior In Microblogging

    Yue Ding, Ling-Yun Qiu, Dong Li

    2012Pacific Asia Conference on Information Systems12 citations

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17. The relationship between CIO’s presence in the top management team and IT’s contribution to corporate innovation: An empirical study

    Dan Song, Dong Li, Ling-Yun Qiu

    201012 citations Open access

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18. Effects of Avatar Cuteness on Users' Perceptions of System Errors in Anthropomorphic Interfaces

    Yue Cheng, Ling-Yun Qiu, Jun Pang

    2020Interacción11 citations

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19. The Effects of Text-To-Speech Voice and 3D Avatars on Consumer Trust in the Design of Live Help Interface of Electronic Commerce

    Ling-Yun Qiu, I. Benbasat

    2004Americas Conference on Information Systems11 citations

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20. Pacific Asia Conference on Information Systems ( PACIS ) 2010 Effects of Aggregate Rating on eWOM Acceptance : An Attribution Theory Perspective

    Ling-Yun Qiu

    201710 citations

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21. Designing social interactions with animated avatars and speech output for product recommendation agents in electronic commerce

    Ling-Yun Qiu

    200610 citations

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22. The Effects Of Message Order And Information Chunking On eWOM Persuasion

    Ling-Yun Qiu, Wei-Quan Wang

    2011Pacific Asia Conference on Information Systems9 citations

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23. Gamification on Senior Citizen's Information Technology Learning: The Mediator Role of Intrinsic Motivation

    Kai-Tai Sun, Ling-Yun Qiu, Meiyun Zuo

    2017Interacción8 citations

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24. Real Experience in a Virtual Store: Designing for Presence in Online Shopping

    Ling-Yun Qiu, Zhen-Hui Jiang, I. Benbasat

    2006Pacific Asia Conference on Information Systems8 citations

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25. Restoring Justice: The Moderating Role of AI Agent in Consumers' Reactions to Service Recovery

    Yue Cheng, Ling-Yun Qiu, Chee-Wee Tan

    2022International Conference on Interaction Sciences5 citations

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26. An Investigation of the Effects of Website Aesthetics and Usability on Online Shoppers' Purchase Intention

    Dong Zhang, Ling-Yun Qiu, Chun-Fung Choi, Zhen-Hui Jiang

    2010Americas Conference on Information Systems4 citations

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27. The Persuasive Impact of Emoticons in Online Word-of-Mouth Communication

    Ling-Yun Qiu, Wei-Quan Wang, Jun Pang, Zhen-Hui Jiang

    2016Pacific Asia Conference on Information Systems3 citations

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28. A Service Integration Model of Value Creation: A Study of Commercial Online Communities

    Jian Cai, Ling-Yun Qiu, F. Ren

    2008Americas Conference on Information Systems3 citations

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29. How to provide "live help" : the effects of text-to-speech voice and 3D avatar on perception of presence in electronic shopping

    Ling-Yun Qiu

    20022 citations

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30. Effect of ETA Format on Service Satisfaction in Online Food Delivery

    Y. Jing, Ling-Yun Qiu

    2022Pacific Asia Conference on Information Systems1 citations

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31. Persuading Consumers into Buying E-books: The Mediating Role of Perceived Effort

    Yue Cheng, Ling-Yun Qiu

    2018Pacific Asia Conference on Information Systems1 citations

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32. The Ending Effect on Positive Illusion

    Ziqi Shang, Jun Pang, Ling-Yun Qiu

    20161 citations

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33. Exploring Cross-National Differences in Online Review Topics between China and the United States

    Xian Xiao, Ling-Yun Qiu

    2018Pacific Asia Conference on Information Systems0 citations

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34. The Effect of Power on Consumers’ Preferences For Nostalgic Products

    Huan Chen, Sheng Bi, Jun Pang, Ling-Yun Qiu

    20160 citations

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35. 论早期《体育理论与实践》杂志的史料学价值

    Ling-Yun Qiu

    20140 citations

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36. Product-Related Gender Stereotype Measure

    Ling-Yun Qiu, I. Benbasat

    20130 citations

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37. An Investigation on the Regional Distribution and Collaboration Patterns of the Information Systems Research Community

    Ling-Yun Qiu

    20100 citations

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38. 14P. Application of Neuroimaging Methods in IS Research: An fMRI Study of Online Recommendation Agents

    A. Dimoka, P. Pavlou, I. Benbasat, Ling-Yun Qiu

    20100 citations

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39. Incorporating Social Presence in the Design of the Incorporating Social Presence in the Design of the Anthropomorphic Interface of Recommendation Agents: Insights Anthropomorphic Interface of Recommendation Agents: Insights from an fMRI Study from an fMRI Study

    I. Benbasat, P. Pavlou, A. Dimoka, Ling-Yun Qiu

    0 citations

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