Craig Evans

Most-cited papers

1. The Language of Patient Feedback

   P. Baker, Gavin Brookes, Craig Evans

   201924 citations

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2. Investigating ‘care leaver’ identity: A narrative analysis of personal experience stories

   Craig Evans

   2018Text & Talk9 citations Open access

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3. On a scale of one to five …

   P. Baker, Gavin Brookes, Craig Evans

   2019The Language of Patient Feedback2 citations

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4. Cycles in Non-mining Business Investment

   S. Elias, Craig Evans

   20142 citations

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5. Marketing Channels: Infomercials and the Future of Televised Marketing

   Craig Evans

   19932 citations

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6. Cycles in Non-mining Business Investment | Bulletin – December Quarter 2014

   S. Elias, Craig Evans

   20141 citations

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7. What seems to be the trouble?

   P. Baker, Gavin Brookes, Craig Evans

   2019The Language of Patient Feedback0 citations

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8. I have been a patient with this surgery all my life

   P. Baker, Gavin Brookes, Craig Evans

   2019The Language of Patient Feedback0 citations

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9. Rude receptionists, dismissive doctors and lovely nurses

   P. Baker, Gavin Brookes, Craig Evans

   2019The Language of Patient Feedback0 citations

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10. Introduction : The NHS, patient feedback and corpus linguistics

    P. Baker, Gavin Brookes, Craig Evans

    20190 citations

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11. Real men don’t feel pain

    P. Baker, Gavin Brookes, Craig Evans

    2019The Language of Patient Feedback0 citations

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12. Your feedback is important to us

    P. Baker, Gavin Brookes, Craig Evans

    2019The Language of Patient Feedback0 citations

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13. Staff replies to online patient feedback:Analysing a mixed corpus of reused and unique text

    Craig Evans

    20190 citations

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14. The Language of Patient Feedback: Introduction

    P. Baker, Gavin Brookes, Craig Evans

    2019The Language of Patient Feedback0 citations

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15. The Language of Patient Feedback: Conclusion

    P. Baker, Gavin Brookes, Craig Evans

    2019The Language of Patient Feedback0 citations

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16. Beyond the boilerplate:Analysing staff responses to patient comments on the website NHS Choices

    Craig Evans

    20180 citations

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17. The patient is always right:A corpus-based analysis of the term ‘customer service’ in online patient feedback

    Craig Evans

    20180 citations

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18. Empathy in news articles about austerity:A multimodal corpus-assisted discourse analysis

    Craig Evans

    20170 citations

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19. Meridian MDC and VC Disconnection and Non-Payment Information

    Karen Smith, Craig Evans, D. Karen

    20130 citations

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