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W. Chaouali · SciRah

Researcher profile · Semantic Scholar

W. Chaouali

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W. Chaouali — researcher profile on SciRah

h-index: 21
Works: 39
Citations: 1,509

Most-cited papers

The interplay of counter-conformity motivation, social influence, and trust in customers' intention to adopt Internet banking services: The case of an emerging country
W. Chaouali, I. B. Ben Yahia, Nizar Souiden
2016275 citations
Semantic Scholar
The role of cognitive age in explaining mobile banking resistance among elderly people
W. Chaouali, Nizar Souiden
2019Journal of Retailing and Consumer Services152 citations
Semantic Scholar
Explaining adoption of mobile banking with the theory of trying, general self-confidence, and cynicism
W. Chaouali, Nizar Souiden, Riadh Ladhari
2017119 citations Open access
Semantic Scholar
Mobile banking adoption: a systematic review
Nizar Souiden, Riadh Ladhari, W. Chaouali
2020International Journal of Bank Marketing115 citations
Semantic Scholar
Once a user, always a user: Enablers and inhibitors of continuance intention of mobile social networking sites
W. Chaouali
2016Telematics and informatics107 citations
Semantic Scholar
Consumers’ attitude and adoption of location-based coupons: The case of the retail fast food sector
Nizar Souiden, W. Chaouali, M. Baccouche
2019Journal of Retailing and Consumer Services100 citations
Semantic Scholar
Job crafting, meaningfulness and affective commitment by gig workers towards crowdsourcing platforms
Mohamed Mousa, W. Chaouali
2022Person-centered review61 citations
Semantic Scholar
Toward a contagion-based model of mobile banking adoption
W. Chaouali, K. Hedhli
2019International Journal of Bank Marketing61 citations Open access
Semantic Scholar
Reconsidering the “what is beautiful is good” effect
W. Chaouali, I. B. Ben Yahia, Renaud Lunardo, A. Triki
2019International Journal of Bank Marketing50 citations
Semantic Scholar
Design aesthetics as drivers of value in mobile banking: does customer happiness matter?
W. Chaouali, Renaud Lunardo, I. B. Ben Yahia, Dianne Cyr +1 more
2019International Journal of Bank Marketing48 citations
Semantic Scholar
Organizational learning, organizational resilience and the mediating role of multi-stakeholder networks
Mohamed Mousa, Hala A. Abdelgaffar, W. Chaouali, Mohammed Aboramadan
2020Journal of Workplace Learning44 citations
Semantic Scholar
Elderly customers’ reactions to service failures: the role of future time perspective, wisdom and emotional intelligence
W. Chaouali, Nizar Souiden, C. Ringle
202042 citations
Semantic Scholar
Understanding citizens' adoption of e-filing in developing countries: An empirical investigation
W. Chaouali, I. B. Ben Yahia, Lanouar Charfeddine, A. Triki
201636 citations
Semantic Scholar
Workplace Fun, Organizational Inclusion and Meaningful Work: an Empirical Study
Mohamed Mousa, R. Ayoubi, Hiba Massoud, W. Chaouali
202134 citations Open access
Semantic Scholar
The Inclusion of Gig Employees and their Career Satisfaction: Do Individual and Collaborative Job Crafting Play a Role?
Mohamed Mousa, W. Chaouali, Monowar Mahmood
2022Public Organization Review28 citations
Semantic Scholar
Hey chatbot, why do you treat me like other people? The role of uniqueness neglect in human-chatbot interactions
A. Kallel, Norchène Ben Dahmane Mouelhi, W. Chaouali, N. Danks
2023Journal of Strategic Marketing26 citations
Semantic Scholar
Narcissistic Leadership, Employee Silence, and Organizational Cynicism: A Study of Physicians in Egyptian Public Hospitals
Mohamed Mousa, Hala A. Abdelgaffar, Mohammed Aboramadan, W. Chaouali
2020International Journal of Public Administration25 citations
Semantic Scholar
Customers who misbehave: Identifying restaurant guests “acting out” via asymmetric case models
W. Chaouali, S. Hammami, José Manuel Cristóvão Veríssimo, L. Harris +2 more
2022Journal of Retailing and Consumer Services23 citations Open access
Semantic Scholar
Inspiring workplace happiness: religiosity and organizational trust in the academic context
Mohamed Mousa, W. Chaouali
2021Asia-Pacific Journal of Business Administration22 citations
Semantic Scholar
Roles of barriers and gender in explaining consumers' chatbot resistance in banking: a fuzzy approach
W. Chaouali, Nizar Souiden, Narjess Aloui, Norchène Ben Dahmane Mouelhi +2 more
2024International Journal of Bank Marketing21 citations
Semantic Scholar
Shopping well-being: the role of congruity and shoppers’ characteristics
K. Hedhli, I. Becheur, H. Zourrig, W. Chaouali
2021Journal of Consumer Marketing21 citations
Semantic Scholar
Optimal image mix cues and their impacts on consumers’ purchase intention
Nizar Souiden, Nabil Amara, W. Chaouali
202021 citations
Semantic Scholar
Religious, contextual and media influence: determinants of the representation of female tour guides in travel agencies
Mohamed Mousa, Hala A. Abdelgaffar, I. Salem, A. Elbaz +1 more
2023International Journal of Contemporary Hospitality Management16 citations
Semantic Scholar
Dr. Jekyll or Mr. Hyde? Unpacking the Effects of Flexitime and Flexiplace: a Study on MENA Region
Amina Amari, Mohamed Mousa, W. Chaouali, Zohra Ghali-Zinoubi +1 more
2022Public Organization Review12 citations
Semantic Scholar
Using humanness and design aesthetics to choose the “best” type of trust: a study of mobile banking in France
Heyam Abdulrahman Al Moosa, Mohamed Mousa, W. Chaouali, Samiha Mjahed Hammami +2 more
2021International Journal of Retail & Distribution Management10 citations Open access
Semantic Scholar
Blame and culpability in explaining changes in perceptions of corporate social responsibility and credibility
Nizar Souiden, W. Chaouali, J. Aldás-Manzano, Dima Rachid Jamali
2022Business Ethics, the Environment & Responsibility8 citations
Semantic Scholar
Design aesthetics in predominantly-utilitarian versus predominantly-hedonic services: the “what is beautiful is good” and “Ulysses” effects
W. Chaouali, Nizar Souiden
2022Journal of Marketing Theory and Practice7 citations
Semantic Scholar
Is customer participation always good in service recovery? The moderating role of customers' positive psychological capital
Meteb Naif Alotaibi, W. Chaouali, Samiha Mjahed Hammami, K. Schoefer +2 more
2023International Journal of Bank Marketing6 citations Open access
Semantic Scholar
Organizational Inclusion in Arabian Public Contexts
W. Chaouali, Mohamed Mousa
2021Global Encyclopedia of Public Administration, Public Policy, and Governance6 citations
Semantic Scholar
Understanding Muslim frontline employees’ perceived religious discrimination and emotional exhaustion
W. Chaouali, M. Haddoud, Mohamed Mousa, A. Elbaz +2 more
2024Journal of Services Marketing5 citations
Semantic Scholar
From harasser tourists to above the law managers: female tour guides strategies for coping with sexual harassment
Mohamed Mousa, Hala A. Abdelgaffar, I. Salem, W. Chaouali +1 more
2023Asia-Pacific Journal of Business Administration5 citations
Semantic Scholar
Not all communication styles are created equal: the differing effects of communicating the family business brand’s roots and virtues
Narjess Aloui, Imen Sdiri, W. Chaouali, Mohamed Mousa +1 more
2024Journal of Business & Industrial Marketing3 citations
Semantic Scholar
Does prior trust work as a buffer? Examining the impact of perceived betrayal on customer responses to a double deviation
A. Temessek-Behi, Norchene Ben Dahmane Mouelhi, W. Chaouali
2023EuroMed Journal of Business3 citations
Semantic Scholar
Social media fatigue among university students: a configural modeling of stressors and distractions
W. Chaouali, H. E. Nasr, Arch G. Woodside, A. Khalil +1 more
2025Marketing Intelligence & Planning2 citations
Semantic Scholar
Co-creating the tourist’s experience with a French touch: the case of a perfume museum in Paris
Nour-Eddine Chiadmi, Nizar Souiden, W. Chaouali, Andrew Chan
2025Qualitative Market Research1 citations
Semantic Scholar
Ageing workers in the gig economy: how older appworkers experience platform-based employment
Mohamed Mousa, Faisal Shahzad, W. Chaouali
2026European Journal of Training and Development0 citations
Semantic Scholar
Workplace Fun, Organizational Inclusion and Meaningful Work: an Empirical Study
Mohamed Mousa, R. Ayoubi, Hiba Massoud, W. Chaouali
2021Public Organization Review0 citations Open access
Semantic Scholar
Responsible Leadership in Public Contexts
Mohamed Mousa, W. Chaouali
2021Global Encyclopedia of Public Administration, Public Policy, and Governance0 citations
Semantic Scholar
The Good Samaritan
W. Chaouali, J. Gaskin
2019The Great Facilitator0 citations
Semantic Scholar

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Mohamed Mousa×13
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Mohamed Mousa — researcher profile on SciRah
Nizar Souiden×11
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Nizar Souiden — researcher profile on SciRah
Narjess Aloui×5
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Narjess Aloui — researcher profile on SciRah
I. B. Ben Yahia×4
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I. B. Ben Yahia — researcher profile on SciRah

Hala A. Abdelgaffar

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Riadh Ladhari×2

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