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Chihchien Chen · SciRah

Researcher profile · Semantic Scholar

Chihchien Chen

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Chihchien Chen — researcher profile on SciRah

h-index: 20
Works: 45
Citations: 1,614

Most-cited papers

Be a “Superhost”: The importance of badge systems for peer-to-peer rental accommodations
Sai Liang, M. Schuckert, R. Law, Chihchien Chen
2017322 citations Open access
Semantic Scholar
Online Consumer Review Factors Affecting Offline Hotel Popularity: Evidence from Tripadvisor
Karen L. Xie, Chihchien Chen, Shin-yi Wu
2016201 citations
Semantic Scholar
The importance of marketer-generated content to peer-to-peer property rental platforms: Evidence from Airbnb
Sai Liang, M. Schuckert, R. Law, Chihchien Chen
2020115 citations
Semantic Scholar
The search for the best deal: How hotel cancellation policies affect the search and booking decisions of deal-seeking customers
Chihchien Chen, Z. Schwartz, Patrick T. Vargas
2011106 citations
Semantic Scholar
Hotel loyalty programs: how valuable is valuable enough?
Li-Jia Xie, Chihchien Chen
201486 citations
Semantic Scholar
Room Rate Patterns and Customers' Propensity To Book a Hotel Room
Chihchien Chen, Z. Schwartz
200866 citations
Semantic Scholar
Timing Matters: Travelers' Advanced-Booking Expectations and Decisions
Chihchien Chen, Z. Schwartz
200865 citations
Semantic Scholar
Progress in Loyalty Program Research: Facts, Debates, and Future Research
Karen L. Xie, Chihchien Chen
201359 citations
Semantic Scholar
The Importance of Information Asymmetry in Customers’ Booking Decisions
Chihchien Chen, Z. Schwartz
200658 citations
Semantic Scholar
On revenue management and last minute booking dynamics
Chihchien Chen, Z. Schwartz
201354 citations
Semantic Scholar
Are you a tourist? Tourism definition from the tourist perspective.
Xiaojuan Yu, Namhyun Kim, Chihchien Chen, Z. Schwartz
201254 citations
Semantic Scholar
Differentiation of cancellation policies in the U.S. hotel industry
Chihchien Chen, Karen L. Xie
201348 citations
Semantic Scholar
Last-minute hotel-booking behavior: The impact of time on decision-making
Yisak Jang, Chihchien Chen, Li Miao
2019Journal of Hospitality and Tourism Management40 citations
Semantic Scholar
Understanding Active Loyalty Behavior in Hotel Reward Programs Through Customers’ Switching Costs and Perceived Program Value
Karen L. Xie, Lina Xiong, Chihchien Chen, Clark Hu
201540 citations
Semantic Scholar
The Role of Responsible Gambling Strategy and Gambling Passion in the Online Gamblers’ Decision-Making Process: Revising the Theory of Planned Behavior
Jaeseok Lee, Chihchien Chen, Hak-Jun Song, Choong-Ki Lee
2014Journal of Gambling Studies32 citations
Semantic Scholar
The Influence of Celebrity Chefs on Restaurant Customers’ Behavior
Yang-Su Chen, Carola Raab, Chihchien Chen
201727 citations
Semantic Scholar
Hedonic Motivations and the Effectiveness of Risk Perceptions–Oriented Revenue Management Policies
Z. Schwartz, Chihchien Chen
201225 citations
Semantic Scholar
To share or to access? Travelers’ choice on the types of accommodation-sharing services
Karen L. Xie, Lin-Chi Kwok, Chihchien Chen, Jiang Wu
202023 citations
Semantic Scholar
A proposition-based theorizing approach to hotel cancellation practices research
Arash Riasi, Z. Schwartz, Chihchien Chen
2018International Journal of Contemporary Hospitality Management23 citations
Semantic Scholar
Technostress and hotel guests: A mere hurdle or a major friction point?
Samuel Lee, M. Erdem, Eda Anlamlier, Chihchien Chen +2 more
2023Journal of Hospitality and Tourism Management22 citations
Semantic Scholar
The peculiar impact of higher room rates on customers' propensity to book
Z. Schwartz, Chihchien Chen
201019 citations
Semantic Scholar
Cancellation policies in the hotel, airline and restaurant industries
Chihchien Chen
201616 citations
Semantic Scholar
Pay Now or Pay Later: The Impact of Time on Payment Preference in Hotel Booking
Yisak Jang, Li Miao, Chihchien Chen
2021Journal of Vacation Marketing12 citations
Semantic Scholar
Haute couture-to-table? A study of luxury fashion-brand restaurants/Cafés
Chihchien Chen, Esther L. Kim, M. Schuckert
2021Journal of Global Scholars of Marketing Science12 citations
Semantic Scholar
Room Rates as Signals of Quality, Sell-Out Risk and the Prospects of Getting a Better Deal: Analytical Model and Empirical Evidence
Chihchien Chen, J. Ruseski, Z. Schwartz
200912 citations
Semantic Scholar
Consumption of Movie Experience: Cognitive and Affective Approaches
Jaeseok Lee, Chihchien Chen, Hak-Jun Song, Choong-Ki Lee
201711 citations
Semantic Scholar
The influence of incidental affect and mood-changing price on online booking intention
Chihchien Chen, Karen L. Xie, Shuo Wang
20178 citations
Semantic Scholar
Go moderate! How hotels' cancellation policies affect their financial performance
M. Altın, Chihchien Chen, Arash Riasi, Z. Schwartz
2022Tourism Economics7 citations
Semantic Scholar
Book now, pay later: the effects of delays in payments and temporal distance on consumers’ perceptions and purchase intention
Yisak Jang, Li Miao, Chihchien Chen
2022Journal of Revenue and Pricing Management7 citations
Semantic Scholar
Do I book at exactly the right time? Airfare forecast accuracy across three price-prediction platforms
Tenghui Huang, Chihchien Chen, Z. Schwartz
2019Journal of Revenue and Pricing Management7 citations
Semantic Scholar
A paradigm shift in revenue management? The new landscape of hotel cancellation policies
Arash Riasi, Z. Schwartz, Chihchien Chen
2019Journal of Revenue and Pricing Management7 citations
Semantic Scholar
Understanding the Gap between University Revenue Management Courses and the Job Market
Tevfik Demirçiftçi, A. Belarmino, Chihchien Chen, Gurel Cetin
2021Journal of Hospitality and Tourism Education6 citations
Semantic Scholar
On the ‘students as surrogates’ research conundrum: Insights from statistical reasoning in revenue management
Chihchien Chen, Z. Schwartz, Xiaojuan Jady Yu
20156 citations
Semantic Scholar
Advanced Booking Decisions of Risk-Averse, Deal-Oriented Travelers
Z. Schwartz, Chihchien Chen
20106 citations
Semantic Scholar
An Assessment of Generation Z’s Preferences for Guest-Facing Hotel Technologies
J. Jaimes, M. Erdem, Chihchien Chen, W. Doyle
20194 citations
Semantic Scholar
A tabulation of information technology and consumer behavior in hospitality revenue management research
Tevfik Demirçiftçi, Chihchien Chen, M. Erdem
20203 citations
Semantic Scholar
The Impact of hedonic and utilitarian motivations on the hotel customers' risk perception
Chihchien Chen, Z. Schwartz
20103 citations
Semantic Scholar
Are You A Tourist? Tourists’ Self-identification and the Definition of Tourism
Xiaojuan Yu, N. Kim, Chihchien Chen, Z. Schwartz
20112 citations
Semantic Scholar
What Revenue-Optimizing Firms Can Do About Their Deal-Seeking Consumers: The Role of Price Patterns, Timing and Cancellation Policies in Travelers' Advanced Booking Decisions
Chihchien Chen
20092 citations
Semantic Scholar
EXPRESS: WHEN PRICE VARIES ACROSS OTAS: HOW ROOM RATE DISPARITY SHAPES SWITCHING BEHAVIOR AND BRAND TRUST
L. Ling, Chihchien Chen, Z. Schwartz
2026Journal of Hospitality & Tourism Research0 citations Open access
Semantic Scholar
Parking Fees and Revenue Management: A Case Study of Las Vegas Strip Resorts
Chihchien Chen, M. Schuckert
2020Journal of Hospitality & Tourism Cases0 citations
Semantic Scholar
Do I book at exactly the right time? Airfare forecast accuracy across three price-prediction platforms
Tenghui Huang, Chihchien Chen, Z. Schwartz
2019Journal of Revenue and Pricing Management0 citations
Semantic Scholar
A paradigm shift in revenue management? The new landscape of hotel cancellation policies
Arash Riasi, Z. Schwartz, Chihchien Chen
2019Journal of Revenue and Pricing Management0 citations
Semantic Scholar
On the ‘students as surrogates’ research conundrum: Insights from statistical reasoning in revenue management
Chihchien Chen, Z. Schwartz, Xiaojuan Jady Yu
2015Journal of Revenue and Pricing Management0 citations
Semantic Scholar
コーネル・クォータリー誌から顧客の予約決断における情報不均衡の重要性:インターネットからのある教訓
Chihchien Chen, Zvi Schwartz
20070 citations
Semantic Scholar

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