Researcher profile · Semantic Scholar

Willem Mertens

h-index: 12
Works: 30
Citations: 975

Most-cited papers

Ten principles of good business process management
Jan Vom Brocke, Theresa Schmiedel, Jan C. Recker, P. Trkman +2 more
2014Business Process Management Journal244 citations Open access
Semantic Scholar
From one-stop shop to no-stop shop: An e-government stage model
Hendrik Scholta, Willem Mertens, M. Kowalkiewicz, Jörg Becker
2019Government Information Quarterly172 citations Open access
Semantic Scholar
From business process management to customer process management
P. Trkman, Willem Mertens, Stijn Viaene, P. Gemmel
2015Business Process Management Journal84 citations
Semantic Scholar
Complete and Interpretable Conformance Checking of Business Processes
Luciano García-Bañuelos, N. van Beest, M. Dumas, M. La Rosa +1 more
2018IEEE Transactions on Software Engineering82 citations
Semantic Scholar
A Framework for the Study of Positive Deviance in Organizations
Willem Mertens, Jan C. Recker, Thomas Kohlborn, Tyge-F. Kummer
201674 citations Open access
Semantic Scholar
Practices of knowledge intensive process management: quantitative insights
Öykü Isik, Willem Mertens, J. Van den Bergh
2013Business Process Management Journal60 citations Open access
Semantic Scholar
Constructive deviance as a driver for performance in retail
Willem Mertens, Jan C. Recker, Tyge-F. Kummer, Thomas Kohlborn +1 more
201658 citations Open access
Semantic Scholar
Quantitative Data Analysis: A Companion for Accounting and Information Systems Research
Willem Mertens, Amedeo Pugliese, Jan C. Recker
201639 citations
Semantic Scholar
New Guidelines for Null Hypothesis Significance Testing in Hypothetico-Deductive IS Research
Willem Mertens, Jan C. Recker
2020Journal of the AIS30 citations Open access
Semantic Scholar
How store managers can empower their teams to engage in constructive deviance: Theory development through a multiple case study
Willem Mertens, Jan C. Recker
202029 citations Open access
Semantic Scholar
Quantitative Data Analysis
Willem Mertens, Amedeo Pugliese, Jannik Recker
201723 citations
Semantic Scholar
Knowledge Intensive Business Processes: An Exploratory Study
Öykü Isik, J. Van den Bergh, Willem Mertens
2012Hawaii International Conference on System Sciences21 citations
Semantic Scholar
Can constructive deviance be empowered? A multi-level field study in Australian supermarkets
Willem Mertens, Jan C. Recker
202010 citations Open access
Semantic Scholar
Positive Deviance and Leadership: An Exploratory Field Study
Willem Mertens, Jan C. Recker
2017Hawaii International Conference on System Sciences10 citations Open access
Semantic Scholar
Digital Identity 3.0: The Platform for People
Willem Mertens, M. Rosemann
20159 citations
Semantic Scholar
Nested Data and Multilevel Models: Hierarchical Linear Modeling
Willem Mertens, Amedeo Pugliese, Jan C. Recker
20177 citations
Semantic Scholar
How BPM Impacts Jobs: An Exploratory Field Study
Willem Mertens, J. Van den Bergh, Stijn Viaene, Friederike Schröder-Pander
2011Hawaii International Conference on System Sciences5 citations Open access
Semantic Scholar
Models with Latent Concepts and Multiple Relationships: Structural Equation Modeling
Willem Mertens, Amedeo Pugliese, Jan C. Recker
20174 citations
Semantic Scholar
BPM - Quo Vadis?
Stijn Viaene, J. Van den Bergh, Friederike Schröder-Pander, Willem Mertens
20103 citations
Semantic Scholar
Causality: Endogeneity Biases and Possible Remedies
Willem Mertens, Amedeo Pugliese, Jan C. Recker
20172 citations
Semantic Scholar
Analyzing Longitudinal and Panel Data
Willem Mertens, Amedeo Pugliese, Jan C. Recker
20172 citations
Semantic Scholar
Class notes: 10 principles of good BPM
J. V. Brocke, Theresa Schmiedel, Jan C. Recker, P. Trkman +2 more
20142 citations
Semantic Scholar
How to Start Analyzing, Test Assumptions and Deal with that Pesky p -Value
Willem Mertens, Amedeo Pugliese, Jan C. Recker
20171 citations
Semantic Scholar
Assessing (Innocuous) Relationships
Willem Mertens, Amedeo Pugliese, Jan C. Recker
20171 citations
Semantic Scholar
From One-stop-shop to no-stop-shop: an E-Government stage Model
Hendrik Scholta, Willem Mertens, A. Reeve, Marek Kowalkiewicz
2017European Conference on Information Systems1 citations
Semantic Scholar
Comparing Differences Across Groups
Willem Mertens, Amedeo Pugliese, Jan C. Recker
20171 citations
Semantic Scholar
Positive deviance: a study of measurements and determinants.
Willem Mertens
20141 citations
Semantic Scholar
Class notes: ten principles of good business process management
J. V. Brocke, Theresa Schmiedel, Jan C. Recker, P. Trkman +2 more
20141 citations
Semantic Scholar
New Guidelines for Null Hypothesis Significance Testing in Hypothetico-Deductive IS Research [Paper accepted at the Journal of the Association for Information Systems]
Willem Mertens, Jan Recker
20190 citations Open access
Semantic Scholar
Keeping Track and Staying Sane
Willem Mertens, Amedeo Pugliese, Jan C. Recker
20170 citations
Semantic Scholar

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Öykü Isik×2

Friederike Schröder-Pander×2

J. V. Brocke×2