Heather A. Smith

Most-cited papers

Making IT Happen: Critical Issues in IT Management
J. McKeen, Heather A. Smith
2003183 citations
Semantic Scholar
Developments in Practice VIII: Enterprise Content Management
Heather A. Smith, J. McKeen
2003Communications of the Association for Information Systems159 citations Open access
Semantic Scholar
Developments in Practice XVIII-Customer Knowledge Management: Adding Value for Our Customers
Heather A. Smith, J. McKeen
2005Communications of the Association for Information Systems110 citations Open access
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Indigenous climate knowledges
Heather A. Smith, Karyn Sharp
201297 citations
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Developments in Practice X: Radio Frequency Identification (RFID) - An Internet for Physical Objects
B. Konsynski, Heather A. Smith
2003Communications of the Association for Information Systems90 citations Open access
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Information Technology and Organizational Transformation
B. Aubert, S. Rivard, Michel Patry, G. Paré +1 more
200475 citations
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Developments in Practice XXX: Master Data Management: Salvation Or Snake Oil?
Heather A. Smith, J. McKeen
2008Communications of the Association for Information Systems69 citations Open access
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Creating and Facilitating Communities of Practice
Heather A. Smith, J. McKeen
200465 citations
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Housing, Hispanics, and Transitioning Geographies in Charlotte, North Carolina
Heather A. Smith, O. Furuseth
200461 citations
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Gentrification as Corporate Growth Strategy: The Strange Case of Charlotte, North Carolina and the Bank of America
Heather A. Smith, William Graves
200556 citations
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We are the Process: Reflections on the Underestimation of Power in Students as Partners in Practice
Angela Kehler, Roselynn Verwoord, Heather A. Smith
201747 citations Open access
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Developments in Practice XIV: IT Sourcing - How Far Can You Go?
Heather A. Smith, J. McKeen
2004Communications of the Association for Information Systems43 citations Open access
Semantic Scholar
Disrupting the Global Discourse of Climate Change: The Case of Indigenous Voices
Heather A. Smith
201634 citations
Semantic Scholar
Knowledge Management in Organizations: The State of Current Practice
Heather A. Smith, J. McKeen
200333 citations
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Delivering an Effective Enterprise Architecture at Chubb Insurance
Heather A. Smith, R. Watson, P. Sullivan
2012MIS Q. Executive32 citations
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Political Parties and Canadian Climate Change Policy
Heather A. Smith
200931 citations
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Developments in Practice XXVI: Social Networks: Knowledge Management's "Killer App"?
J. McKeen, Heather A. Smith
2007Communications of the Association for Information Systems30 citations Open access
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Feminist Perspectives on Canadian Foreign Policy
Claire Turenne Sjolander, Deborah Stienstra, Heather A. Smith
200330 citations
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DEVELOPING INFORMATION TECH NO LOGY STRATEGY FOR BUSINESS VA LUE
Heather A. Smith, J. McKeen, Satyendra Singh
200728 citations
Semantic Scholar
Making knowledge work: five principles for action-oriented knowledge management
Heather A. Smith, J. McKeen, Satyendra Singh
200626 citations
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Developments in Practice XII: Knowledge-Enabling Business Processes
Heather A. Smith, J. McKeen
2004Communications of the Association for Information Systems26 citations Open access
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Developments in Practice VII: Developing and Delivering the IT Value Proposition
Heather A. Smith, J. McKeen
2003Communications of the Association for Information Systems26 citations Open access
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Developments in Practice XXXIII: A Holistic Approach to Managing IT-based Risk
Heather A. Smith, J. McKeen
2009Communications of the Association for Information Systems23 citations Open access
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Developments in Practice XVI: A Framework for Enhancing IT Capabilities
J. McKeen, Heather A. Smith, Satyendra Singh
2005Communications of the Association for Information Systems23 citations Open access
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How Does Information Technology Affect Business Value? A Reassessment and Research Propositions
Heather A. Smith, J. McKeen
200921 citations
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IT Strategy in Action
J. McKeen, Heather A. Smith
200819 citations
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Tacit Knowledge Transfer: Making it Happen
Heather A. Smith, J. McKeen, Satyendra Singh
200719 citations
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Developments in Practice IX: The Evolution of the KM Function
Heather A. Smith, J. McKeen
2003Communications of the Association for Information Systems19 citations Open access
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Debunking the Myth of Canada as a Non-Colonial Power
Liam Midzain-Gobin, Heather A. Smith
202018 citations
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Canada’s feminist foreign policy and human security compared
Heather A. Smith, T. Ajadi
202018 citations Open access
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Valuing the Knowledge Management Function
Heather A. Smith, J. McKeen
200318 citations
Semantic Scholar
Charlotte, NC: The Global Evolution of a New South City
William Graves, Heather A. Smith
201017 citations
Semantic Scholar
Innovating International Relations Pedagogy
Laura Parisi, J. Allison, Janni Aragón, Debra L. Delaet +5 more
201316 citations
Semantic Scholar
Developments In Practice XXI: IT in the New World of Corporate Governance Reforms
Heather A. Smith, J. McKeen
2006Communications of the Association for Information Systems16 citations Open access
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Developments in Practice XIV: Marketing KM to the Organization
Heather A. Smith, J. McKeen
2004Communications of the Association for Information Systems16 citations Open access
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Creating the KM mindset: why is it so difficult?
Heather A. Smith, J. McKeen, Satyendra Singh
201015 citations
Semantic Scholar
Developments in Practice XXXIV: Application Portfolio Management
J. McKeen, Heather A. Smith
2010Communications of the Association for Information Systems15 citations Open access
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Developments in Practice XVII: A Framework for KM Evaluation
Heather A. Smith, J. McKeen
2005Communications of the Association for Information Systems15 citations Open access
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The Inuit Circumpolar Council in an Era of Global and Local Change
G. N. Wilson, Heather A. Smith
201114 citations
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Developments in Practice XXXI: Social Computing: How Should It Be Managed?
Heather A. Smith, J. McKeen
2008Communications of the Association for Information Systems14 citations Open access
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Digital Transformation at Carestream Health
Heather A. Smith, R. Watson
2019MIS Q. Executive13 citations
Semantic Scholar
The Identity Management Challenge
Heather A. Smith, J. McKeen
2011Communications of the Association for Information Systems13 citations Open access
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Creating IT Shared Services
J. McKeen, Heather A. Smith
2011Communications of the Association for Information Systems13 citations Open access
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Developing and Aligning a KM Strategy
Heather A. Smith, J. McKeen, Satyendra Singh
201013 citations
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Developments in Practice XXIV: Information Management: The Nexus of Business and IT
J. McKeen, Heather A. Smith
2007Communications of the Association for Information Systems13 citations Open access
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Developments in Practice XI: Developing IT Professionalism
Heather A. Smith, J. McKeen
2003Communications of the Association for Information Systems13 citations Open access
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Linking IT to Business Metrics
Heather A. Smith, J. McKeen, C. Street
200412 citations
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Still notable: Reassessing theoretical “exceptions” in Canadian foreign policy literature
D. Black, Heather A. Smith
201411 citations
Semantic Scholar
Developments in Practice XXXVI: How to Talk So Business Will Listen ... And Listen So Business Will Talk
Heather A. Smith, J. McKeen
2010Communications of the Association for Information Systems11 citations Open access
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C reating a P roCess -C entriC o rganization at FCC: soa From the t oP D own 1
Heather A. Smith
200811 citations
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