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Craig M. Froehle · SciRah

Researcher profile · Semantic Scholar

Craig M. Froehle

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Craig M. Froehle — researcher profile on SciRah

h-index: 22
Works: 40
Citations: 4,347

Most-cited papers

Foundations and Implications of a Proposed Unified Services Theory
Scott E. Sampson, Craig M. Froehle
2006783 citations
Semantic Scholar
The influence of context on quality improvement success in health care: a systematic review of the literature.
H. Kaplan, Patrick W. Brady, Michele C. Dritz, D. Hooper +3 more
2010Milbank Quarterly717 citations Open access
Semantic Scholar
The Model for Understanding Success in Quality (MUSIQ): building a theory of context in healthcare quality improvement
H. Kaplan, L. Provost, Craig M. Froehle, P. Margolis
2011BMJ Quality & Safety533 citations
Semantic Scholar
New measurement scales for evaluating perceptions of the technology‐mediated customer service experience
Craig M. Froehle, A. Roth
2004474 citations
Semantic Scholar
Antecedents of New Service Development Effectiveness
Craig M. Froehle, A. Roth, R. B. Chase, C. Voss
2000298 citations Open access
Semantic Scholar
Service Personnel, Technology, and Their Interaction in Influencing Customer Satisfaction
Craig M. Froehle
2006Decision Sciences200 citations
Semantic Scholar
A Resource‐Process Framework of New Service Development
Craig M. Froehle, A. Roth
2007191 citations
Semantic Scholar
Research opportunities in service process design
Arthur V. Hill, D. Collier, Craig M. Froehle, J. C. Goodale +2 more
2002171 citations Open access
Semantic Scholar
Applications of Business Analytics in Healthcare
M. Ward, Keith A. Marsolo, Craig M. Froehle
2014Business Horizons161 citations Open access
Semantic Scholar
The Effect of Integrated Scheduling and Capacity Policies on Clinical Efficiency
Denise L. White, Craig M. Froehle, K. Klassen
2011118 citations
Semantic Scholar
Design, implementation, and assessment of a radiology workflow management system.
M. Halsted, Craig M. Froehle
2008AJR. American journal of roentgenology86 citations
Semantic Scholar
Quality and Efficiency of the Clinical Decision‐Making Process: Information Overload and Emphasis Framing
Lauren F. Laker, Craig M. Froehle, J. Windeler, C. Lindsell
201871 citations
Semantic Scholar
An exploratory analysis of the model for understanding success in quality.
H. Kaplan, Craig M. Froehle, A. Cassedy, L. Provost +1 more
2013Health Care Management Review71 citations
Semantic Scholar
Interruption and Forgetting in Knowledge‐Intensive Service Environments
Craig M. Froehle, Denise L. White
201459 citations
Semantic Scholar
Communication in diagnostic radiology: meeting the challenges of complexity.
D. Larson, Craig M. Froehle, N. Johnson, A. Towbin
2014AJR. American journal of roentgenology53 citations
Semantic Scholar
Transient and Sustained Changes in Operational Performance, Patient Evaluation, and Medication Administration During Electronic Health Record Implementation in the Emergency Department
M. Ward, Craig M. Froehle, K. Hart, S. Collins +1 more
2013Annals of Emergency Medicine49 citations Open access
Semantic Scholar
Unequal but Fair: Incorporating Distributive Justice in Operational Allocation Models
David Rea, Craig M. Froehle, S. Masterson, Brian Stettler +2 more
2021Production and operations management45 citations Open access
Semantic Scholar
The Nature and Necessity of Operational Flexibility in the Emergency Department
M. Ward, Yann B. Ferrand, Lauren F. Laker, Craig M. Froehle +4 more
2014Annals of Emergency Medicine39 citations Open access
Semantic Scholar
Understanding Emergency Care Delivery through Computer Simulation Modeling
Lauren F. Laker, Elham Torabi, D. France, Craig M. Froehle +7 more
2017Academic Emergency Medicine34 citations Open access
Semantic Scholar
Antecedents and performance outcomes of global competence: An empirical investigation
A. Roth, Kyle D. Cattani, Craig M. Froehle
200834 citations
Semantic Scholar
The Flex Track: Flexible Partitioning between Low- and High-Acuity Areas of an Emergency Department
Lauren F. Laker, Craig M. Froehle, C. Lindsell, M. Ward
2014Annals of Emergency Medicine30 citations Open access
Semantic Scholar
Improving Scheduling and Flow in Complex Outpatient Clinics
Craig M. Froehle, M. Magazine
201323 citations
Semantic Scholar
Effects of Common Data Errors in Electronic Health Records on Emergency Department Operational Performance Metrics: A Monte Carlo Simulation
M. Ward, W. Self, Craig M. Froehle
2015Academic Emergency Medicine19 citations Open access
Semantic Scholar
Operational data integrity during electronic health record implementation in the ED.
M. Ward, Craig M. Froehle, K. Hart, C. Lindsell
2013American Journal of Emergency Medicine19 citations
Semantic Scholar
Interruption of Initial Patient Assessment in the Emergency Department and its Effect on Patient Perception of Care Quality.
Kimberly D. Johnson, C. Lindsell, Craig M. Froehle, G. Gillespie
2021International Journal for Quality in Health Care13 citations Open access
Semantic Scholar
Monte Carlo Simulation Modeling of a Regional Stroke Team’s Use of Telemedicine
Elham Torabi, Craig M. Froehle, C. Lindsell, C. Moomaw +3 more
2015Academic Emergency Medicine11 citations Open access
Semantic Scholar
Ice‐Breaker vs. Standalone: Comparing Alternative Workflow Modes of Mid‐level Care Providers
Denise L. White, Elham Torabi, Craig M. Froehle
201710 citations
Semantic Scholar
FASStR: A Framework for Ensuring High-Quality Operational Metrics in Healthcare
Elham Torabi, Tugba Cayirli, Craig M. Froehle, K. Klassen +3 more
2020American Journal of Managed Care7 citations Open access
Semantic Scholar
Preventable Delays to Intravenous Furosemide Administration in the Emergency Department Prolong Hospitalization for Patients with Acute Heart Failure
M. Ward, S. Collins, Dandan Liu, Craig M. Froehle
2018International Journal of Cardiology7 citations Open access
Semantic Scholar
Improving the Context Supporting Quality Improvement in a Neonatal Intensive Care Unit Quality Collaborative: An Exploratory Field Study
H. Grooms, Craig M. Froehle, L. Provost, J. Handyside +1 more
2017American Journal of Medical Quality7 citations
Semantic Scholar
Using Computer Simulation to Evaluate Task Modification for Healthcare Providers
Parastu Kasaie, W. Kelton, R. Ancona, M. Ward +2 more
2017Academic Emergency Medicine6 citations Open access
Semantic Scholar
The State of Healthcare in OR /
Craig M. Froehle
4 citations
Semantic Scholar
Association of Geographic Distance and Hospital Characteristics With Use of Interhospital Transfer by Air: A Multicenter Retrospective Study.
Bennett H. Lane, David J. Rea, Adam L. Gottula, Andrew D. Cathers +6 more
2023Air Medical Journal2 citations
Semantic Scholar
The Social Implications of Wearable Information Technologies: Extending IT Identity Theory
Rui Sundrup, J. Windeler, Craig M. Froehle
2019SIGMIS-CPR2 citations
Semantic Scholar
The State of Healthcare in OR/OM
Craig M. Froehle, M. Magazine
20122 citations
Semantic Scholar
Interfacility Transport of Emergency Department Patients by Helicopter Air Ambulance: A Simulation Study of Utilization.
Bennett H. Lane, Adam L. Gottula, Andrew D. Cathers, B. Theiling +3 more
2026Air Medical Journal1 citations
Semantic Scholar
65 EMF The Impact of Electronic Health Record Implementation on Emergency Department Operations
M. Ward, Craig M. Froehle, K. Hart, S. Collins +1 more
20121 citations
Semantic Scholar
Craig Froehle
Craig M. Froehle
2019Authors group0 citations
Semantic Scholar
Evaluating Effects of Information Incongruence and Gender on Online Review Helpfulness
Rui Sundrup, J. Windeler, Craig M. Froehle
2017Americas Conference on Information Systems0 citations
Semantic Scholar
The influence of technology attributes on customer service perceptions in a computer-mediated environment
A. Roth, Craig M. Froehle
20010 citations
Semantic Scholar

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