Usability and quality information has an important role in a website. To measure the use and quality of the information this research carries out on the pedulisehat website. Customer Relationship Management (CRM) uses chatbot. The variables used in this study are information quality and chatbot usage services. The results showed good results on the pedulisehat.id chatbot website, from the data collected produced two variable quality information with a yield of 77.8% and usability with a result of 63.1%. There is still a need to improve the quality of information and the use of the pedulisehat.id website.

The Healthcare Management Information System (HCMIS) is a comprehensive collection of data systematically gathered at healthcare institutions to fulfill the requirements for statistical information on medical services. This research aimed to assess the use of HCMIS information and identify the elements that impact the efficiency of the medical system at the district and primary medical institution levels in Tanzania as a case study. This research was conducted in 11 districts in Tanzania and included 115 healthcare institutions. It was cross-sectional research. The data were gathered via a semi-structured survey given to healthcare professionals at the institution and district stages. The information was then recorded utilizing an observational checklist. The researchers used an analytical technique for thematic content to combine and validate the replies and findings and gather essential data. 93 healthcare institution personnel and 13 district authorities were surveyed. Approximately 61% of the facility participants said they utilized the HCMIS information, but only 39% of the district participants acknowledged consistently analyzing HCMIS information. Out of the participants from nine districts, 68% said that they regularly get feedback on the quality of their work from authority figures monthly and quarterly. The patient workload was often shown to significantly impact the efficiency of staff members in data collection and administration. Insufficient analysis and subpar use of information were prevalent in most districts and healthcare institutions in Tanzania. Inadequate human and financial resources, absence of rewards and monitoring, and lack of standard processes for data handling significantly hindered the HCMIS efficiency in Tanzania.

Abstract This study presents a comprehensive bibliometric and content analysis of scholarly articles exploring the intersection of information systems and marketing strategy. Leveraging the Web of Science Core Collection database, the research employed a rigorous search strategy using key terms such as “information systems” and “marketing strategy.” After initially identifying over 2,000 sources, a final dataset of 124 peer-reviewed studies from the management and business domains was meticulously selected for analysis. The study identifies seven key trends within information systems and marketing strategy, with particular focus on the evolving impact of remote work. Special attention is dedicated to authentic applications of information systems in shaping marketing strategy dynamics. The study’s novelty lies in its extensive bibliometric examination, offering fresh insights and guiding future research directions. By significantly contributing to the understanding and advancement of this field, this research underscores the complex interplay between information systems and marketing strategy in contemporary organizational contexts.

This research aims to investigate the role of Intellectual Capital (IC), Managing Accounting Information Structures (MAIS), Internal Task Productivity (ITP), and Customer Performance (CP) in moderating the link between strategies and Financial Productivity (FP). The population for this study consisted of medium and enormous manufacturing enterprise business units located in Java. In this study, the enterprise unit is the specific part of the firm accountable for producing and marketing a product or group of items. It is organized based on the type of item that it deals with and operates independently from other companies or divisions within the parent organization. The company unit has a distinct set of competitors, separate from those of different units. It is overseen by an executive liable for establishing and carrying out strategies to meet the specified profit goal. An approach to invention, including product invention, task creativity, and technology, significantly influences firm performance if there is a robust ITP, dependable market analysis, intelligence systems, and effective competitive positioning. The ITP enhances the alignment between the approach and the FP by including operational management activities, customer management chores, Invention Tasks (IT), and regulatory and social tasks. This research found no impact of IC on CP and ITP; similarly, MAIS did not influence FP. Information systems affect financial performance by ITP infrastructure and corporate processes. The contributions of this study include the novel application of the continuous invention approach, integrating product invention and task and information technological devices, which past studies have not explored; the utilization of IC, MAISs, ITP, and CP as mediating factors; the adoption of a holistic method by incorporating aspects of IC, MAIS, and non-FP as contextual factors, about contingency methods, which have not been investigated in the previous study; the development of novel ideas in conjunction with the balanced scoring framework; and the examination of both single and numerous mediating effects on the impact of sustainable approaches to the invention on FP.

PELNI Medical Center is one of the oldest Medical Centers in Indonesia which in 2018 is already 100 years old. In providing good health services to the community, PELNI Medical Center also conducts education and training processes for its employees. The current training is conventional training, where the time and place of training can change because it adjusts to the conditions of existing services and patients. Besides, the costs required are quite a lot to meet the needs of the training that is held. Therefore, PELNI Medical Center wants an e-Learning system as a learning medium to overcome these problems and can facilitate the education and training process. The design of the e-Learning system is built using the method of designing Object-Oriented Analysis and Design with the Unified Process. As for the data collection techniques used, namely interviews and questionnaires. The expected results of the design of this e-Learning system are that it can be used as an educational medium in the education and training process at Pelni Medical Center, increase the ability of knowledge and independent learning in each of its users, and can facilitate the improvement and storage of learning materials applied at the PELNI Medical Center.

Introduction: management information systems currently play a crucial role in optimizing, filtering, and transforming information, which is essential for making wise decisions in companies. Objective: to describe the importance of information systems in the organizational ecosystem of companies. Methods: a document review of articles in the Scopus database was conducted to examine the influence of management information systems on decision-making in the business sector. Results: after a meticulous selection process, a total of 20 documents were analyzed. These documents were segmented in Scopus publishers as follows: Springer (5), Taylor & Francis (5), Elsevier (5), and Wiley (5). A thematic synthesis process was employed, and the most relevant information was coded and described. Conclusions: the results show that management information systems constitute a fundamental link in making wise decisions in the business sector, since they exponentially facilitate data access and control, which are subsequently used and classified as less relevant, relevant, or highly relevant information. Additionally, these systems optimize real working time, leading to a considerable increase in efficiency and effectiveness factors in companies.

This study aims to determine the effect of Celebrity Endorser on elements of Brand Equity and its impact on purchasing decisions in one e-Commerce in Indonesia, Tokopedia. The number of samples in this study are 111 respondents who have used Tokopedia. The data collection method uses a questionnaire. In this study, Brand Equity itself divided into 4 dimensions hence the researchers look at the correlation between Celebrity Endorser and each dimension of Brand Equity, and purchase decision.

Commuter line (KRL) one of the better public transportation for commuter people in Indonesia especially in Jabodetabek (Jakarta, Bogor, Depok, Tangerang, Bekasi). Passenger satisfaction is the one of the service quality factor in KRL. There is no real time passenger information in both train and station, the situation make an unpredictable activity for passenger that want to use or wait the commuter line (KRL). Most of passenger cannot enter the train because the crowded passenger. KRL management cannot manage train capacity and train time management to meet passenger needs. This paper proposed a smart commuter line system to provide real time passenger information using IoT by count people using Markov Random Field framework and integrate all KRL enterprise system using SOA to support data integration.

StartAja.com is an e-commerce designed to help connecting business people who have similar interests in certain business area. Currently, StartAja.com hasn’t have digital marketing strategy yet to simplify keyword searches in promoting StartAja.com. This research’s objective is to formulate a Search Engine Optimization (SEO) strategy. By using SEO, StartAja.com is expected to be the top ranked e-commerce in search engine websites. Research data are obtained through observing the interface and functionalities of StartAja.com, and also its promotion requirements. This research has discovered the right combination of keywords to be used in SEO, to help optimize the promotion of StartAja.com.

This study investigates the impact of Management Information Systems (MIS) on organizational decision-making efficiency. It aims to explore how MIS enhances decision-making processes by providing real-time data and comprehensive analytics, aligning with organizational goals, and leveraging advanced technologies like AI and cloud computing. The research employs a mixed-method approach, combining qualitative and quantitative data. Surveys were conducted among senior managers and IT professionals across various sectors to gather insights into MIS's practical applications and challenges. Additionally, a review of theoretical frameworks, such as the Technology Acceptance Model (TAM) and the Resource-Based View (RBV), was undertaken to contextualize the empirical findings. The findings reveal that MIS significantly enhances decision-making efficiency by providing timely and relevant information. Real-time data capabilities and advanced analytics enable managers to make informed decisions quickly, improving organizational agility and responsiveness. Empirical evidence suggests that organizations with integrated and strategically aligned MIS report higher decision accuracy and speed. However, the effectiveness of MIS is contingent on contextual factors like organizational culture and user proficiency. Integrating AI-driven analytics and cloud computing further amplifies MIS capabilities, though continuous technological updates are necessary to maintain system relevance and effectiveness. The study underscores the critical role of MIS in modern business environments, emphasizing the need for strategic alignment and integration with organizational goals. Organizations should invest in advanced MIS technologies, comprehensive training programs, and robust data governance practices for optimal outcomes. These investments are crucial for leveraging MIS to enhance decision-making efficiency, fostering more agile and competitive organizations.

To start off this book I shall first provide a broad introduction to a number of important terms and concepts. I will cover some basic definitions of data, information, and information systems, and then discuss the differences between transaction processing systems and management information systems. This will enable us to discuss the configurations of transaction and management systems that are commonly in use in organizations.

This publication provides guidelines for applying the Risk Management Framework (RMF) to information systems and organizations. The RMF includes a disciplined, structured, and flexible process for organizational asset valuation; security and privacy control selection, implementation, and assessment; system and control authorizations; and continuous monitoring. It also includes enterprise-level activities to help better prepare organizations to execute the RMF at the system level. The RMF promotes the concept of near real-time risk management and ongoing system authorization through the implementation of continuous monitoring processes; provides senior leaders and executives with the necessary information to make cost-effective, risk management decisions about the systems supporting their missions and business functions; and integrates security and privacy controls into the system development life cycle. Applying the RMF tasks enterprise-wide helps to link essential risk management processes at the system level to risk management processes at the organization level. In addition, it establishes responsibility and accountability for the security and privacy controls deployed within organizational systems and inherited by those systems. The RMF incorporates concepts from the Framework for Improving Critical Infrastructure Cybersecurity that complement the currently established risk management processes mandated by the Office of Management and Budget and the Federal Information Security Modernization Act.