Medical Students Learning Communication Skills in a Second Language : Empathy and Expectations = تعلم مهارات التواصل بلغه ثانية عند طلاب الطب : التعاطف و التوقعات
Muhammad Jawad Hashima, Stella C. Majora, Deen M Mirzaa, Engela Adriana Margrietha Prinslooa, Ossama T. Osmana, Leena Amirib, Michelle McLeanc
- aDepartments of Family Medicine, United Arab Emirates University, Al Ain, United Arab Emirates
- bDepartments of Psychiatry, United Arab Emirates University, Al Ain, United Arab Emirates
- cDepartments of Medical Education, United Arab Emirates University, Al Ain, United Arab Emirates
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Abstract
OBJECTIVES Communications skills (CS) training for medical interviewing is increasingly being conducted in English at medical schools worldwide. In this study, we sought to identify whether Arabic-speaking medical students experienced difficulty with the different components of the CS training that were conducted in English. METHODS Individual third-year preclinical medical students (N = 45) were videotaped while interviewing simulated patients. Each student assessed his/her performance on a 13-item (5-point scale) assessment form, which was also completed by the tutor and other students in the group. RESULTS Of the 13 components of their CS training, tutors awarded the lowest marks for students' abilities to express empathy, ask about patients' feelings, use transition statements, ask about functional impact, and elicit patients' expectations (P <0.001). CONCLUSION The expression of empathy and the ability to elicit patients' feelings and expectations are difficult to develop in medical students learning CS in a second language.
TL;DRThe expression of empathy and the ability to elicit patients' feelings and expectations are difficult to develop in medical students learning CS in a second language. (Semantic Scholar)