book chapter
Persuasiveness of eWOM Communications
Elvira Ismagilovaa, Yogesh Kumar Dwivedia, Emma Louise Sladeb, Michael D. Williamsb
- aEmerging Markets Research Centre (EMaRC), School of Management, Swansea University, Swansea, Wales, UK
- bSchool of Management, Swansea University, Swansea, Wales, UK
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